Boston Scientific has long recognized that supporting employees in managing stressors improves engagement and enables employees to bring their whole selves to work.
Certainly, after adopting Maven Maternity, the company’s return to work rate for new parents who use the program is over 90%. However, Maven partnered with the organization because Boston Scientific wanted to fill gaps in their existing offerings. They wanted to provide holistic support for their working parents overall.
What is Maven?
Maven, the leading women’s and family healthcare company, is working to change that statistic. They are planning to do so via,
- Interactive content (childcare and leave guides)
- Telemedicine (career coaches and back-to-work coaches)
- Care advocacy (helping parents find childcare)
Maven Maternity is one of the company’s core innovations. It includes postpartum and return-to-work as a critical part of the entire pregnancy and family planning journey.
Katherine Ryder, founder, and CEO of Maven explains:
“At the time, the maternity programs in the market (largely run by health plans) were nine months long. In our opinion, for working mothers, improving maternity outcomes, and bringing women back to work go hand-in-hand.”
Firstly, when designing the platform, Ryder found that return to work programming has to start at the same time as pregnancy.
Secondly, Ryder also found that training management within organizations is fundamental to retaining new parents.
As a result, Maven worked with change management experts to embed a manager training program to help managers build empathy for new parents.
Most importantly, Maven works with individuals, health plans, and companies to offer on-demand access to women’s and family health care. That is to say, families can set up video appointments with specialists, including nurse practitioners, doctors, therapists, and wellness and back-to-work coaches.
In addition, Maven’s family benefits platform for companies helps people with fertility, pregnancy, surrogacy, adoption, postpartum and return-to-work issues. Since its founding, Maven says it has helped more than 5 million women and families access care.
Holly Duvernay, the principal employee benefits analyst at Boston Scientific, explains how the company has long been focused on family-support resources:
“We’ve enhanced our paid parental leave policies and broadened eligible employees to include adoptive parents and parents through surrogacy; we’ve also focused on childcare support and special needs resources. But we increasingly realized that there were needs around the emotional aspects of family support. In looking for a way to bridge those gaps, we found Maven.”