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Professionalism in communication

By: Gerrid Smith, CEO of Property Tax Loan Pros

When it comes to professionalism, it’s not just about how you look. It’s a way of speaking, performing, and even thinking that boosts productivity at work. Maintaining a high level of professionalism in communication at work pays off handsomely. Professionalism is a thread that runs through everything you do, regardless of where you work. Workplace norms of conduct differ depending on the formality or informality of the company. Communication abilities include listening, speaking, watching, and empathizing.

Volume and clarity

It’s crucial to be clear and audible when you’re speaking. It takes practice to adjust your speaking voice so that you can be heard in a range of situations, but it’s essential for efficient communication. In some situations, speaking excessively loudly can be considered impolite or unpleasant. Vocals and intonation are other parts of verbal communication. This includes your tone, pitch, accent pattern, and the pauses between phrases. Such nuances can help you communicate emotions and give your audience clues about how to perceive your message (whether you realize it or not).

Use appropriate body language

Body language is one of the most important types of communication skills to learn before entering the workforce. Learn to stand tall, which is one of the most effective ways to exude confidence and professionalism in communication. When chatting to others, make sure you don’t cross your arms in front of your chest. It can come out as aloof or as a lack of confidence. Don’t slouch, and approach them with respect by staring them in the eyes rather than at the ceiling, wall, or floor, which can come across as indifferent or arrogant.

Maintaining proper physical space between oneself and others, as well as firm handshakes and a pleasant grin, are two other types of effective body language.

Learn more

One of the most important types of communication ability is the ability to learn new things. That involves keeping an open mind to new ideas, continuing to gain new skills, and always learning from both good and bad events. Although it may not appear to be a communication skill, it is one of the most important since it teaches you how to interact with others and can help you develop your communication and listening skills. Learning can also help you gain vital insight into situations, enhancing your general professional skills and even increasing your productivity.


Knowing when to start a conversation and when to answer is a crucial aspect of respect. Allowing others to talk without interruption in a team or group setting is viewed as critical professionalism in communication skills connected with respect. Respectfully communicating also includes making the most of your time with another person by staying on topic, asking clear questions, and completely answering any questions you’ve been asked.


Those who are quick to respond, whether it’s to a phone call or an email, are perceived as more productive than those who are slow to respond. Consider how long it will take you to answer as an example. Is there anything you can do to react to this request or question in the next five minutes? If this is the case, you should act promptly to fix the situation.  If it’s a more complicated request or inquiry, you can still confirm receipt and let the other person know you’ll respond completely later.

In a nutshell, professionalism in communication must be precise, concise, to-the-point, continuous, particular, and segmented. It can be both internal and external in nature. We can also use a variety of channels to communicate it, including print, oral, and electronic.

Want to learn more about being a professional working mom? 

How To Grow Professionally As a Working Mom

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What To Do When You Know What You Want But Things Get In The Way

How Working Moms Can Align Their Heart and Mind